Chapman Property

Further to my phone call earlier I would like to confirm my appreciation for the manner in which Chapman Property has looked after my property dealings in recent years.

 

I originally purchased an investment unit in the Nova West complex - my first venture into an investment property.  That purchase was through Chapman, as was the subsequent sale some years later. Your property management section also done an excellent job of handling the tenancy arrangements.

 

About 5 years ago I purchased, off the plan, a unit in the Harbour Pier complex on Wharf Road. That purchase was through another agent who wanted to look after the tenancy.  I declined their offer, preferring to continue using the Chapman organisation as we were extremely pleased with the service received for Nova West.

 

I recently sold the Harbour Pier unit, again choosing Chapman to look after that for us.  Sam Kolatchew handled the sale in an extremely professional and friendly manner and achieved an excellent sale price in a relatively short time. My wife and I were overseas for 5 weeks after listing the unit but Sam always kept us up to date and well informed about everything.

 

Kirsten did an excellent job of looking after the tenancy arrangements and was always an absolute pleasure to deal with. We felt that she looked after the unit as if it was her own.  The unit looked as good when it sold as it did 5 years ago when new.

 

If I enter the real estate market again, my first call will be to Chapman Property for the professional and friendly service.

I have copied Kirsten and Sam with this email - I'm sure that you know you have two excellent members of you staff.

Thanks again to all at Chapman.

 

Regards

John McDean

 
Mick Phillips

Hi Mick,
 
We'd just like to say a massive thank you for your efforts in selling our rental properties at Darby and Morgan Street's.
 
Darby St was always going to sell easily but to get full asking price the Monday following the first open house was simply outstanding!  We were absolutely over the moon with the result but didn't over react as we had in our minds the challenge of Morgan St ahead.
 
My thoughts with Morgan St were to ask the tenant to move out  and spend a month tidying the place up before putting it on the market in March. You convinced us to strike while the iron was hot and although the place passed in at auction it sold only a couple of weeks later. The advice to sell now rather than later saved me a huge amount of time and money - both on money spent on the property and the rent I would have lost by vacating the property. In real terms this meant that we ended up getting another outstanding result that we are extremely happy with.
 
You have conducted yourself to such a high degree of professionalism that is rare to say the least. We can't speak highly enough of the job you have done and would recommend your services to anyone who wants excellent results stress free.
 
Thanks again for your help
 
Kind regards
 
Mike & Kylie Kearney

 
Mick Phillips

Dear Mick,

If I were asked to score you out of 10 it would be a 30! I can't speak highly enough of you as a person and an Agent. You have treated me like a close friend with the highest regard and respect. You made me feel that nothing was too much for you to do which instilled my trust and confidence in you. It is because of this that I listed my investment property for sale with you immediately after you have sold my family home.  Chapman Property has a valuable asset in you Mick and I will be in touch again when I next require a real estate agent.

Kindest regards,

Margaret Olsen

 
Property Management Testimonal

I would like to thank all the crew at Colin Chapman Real Estate for managing our property so professionally.  Suzanne and I have been totally impressed by the way you approach property management.  I am very happy with my decision to leave it in your hands.

P Warwick

I would like to say out of all the real estates we have delt with over the past 2 months the customer service Colin Chapman Real Estate have provided us with is unreal.  It was wonderful to hear from you all so quickly and also getting back to us on any matter.  I will definetly in the future be looking through you to purchase my home when i am ready.

D McGrath

 
Mick Phillips

We write in appreciation of the professional manner in which you carried out the sale of our proeprty.  You were an absolute gentleman from the beginning.  We were extremely happy with the service that you and your team provided.  The honesty that you displayed was exemplary.  We could not have asked for better communication particularly with organising potential purchasers to come through our Property.  Your courteous manner was outstanding.  In current market conditions we are satisfied with the price you achieved.  We will definiely be recommending you to our friends and family.

All the best for your future Mick.

Paul and Pauline Bertholli

 
Sam Kolatchew

I would like to thank Sam for his effort in selling our house 11 Emerald St Hamilton North.

He always presented a professional approach yet friendly relaxed attitude that has made the selling experience hassle free.
We had a house that was not a stock standard investment and may have been a little difficult for some agents to push, but Sam delivered a great price that we were very happy with.

He was always very up to date with us about buyer interest and always gave quick feedback about the campaign.

I can recommend Sam to any seller looking to get the best price and experience in selling their home.

Regards
Drew and Samantha Petersen

 
Sam Kolatchew

I think Sam had a challenge selling my parents house, while trying to please Anthony and myself plus the other silent party's.  He did his job well during our diffucult time. 

I would recommend Sam and Chapman Property to anyone.

Col Phillips

 
Sam Kolatchew

We are so very pleased to have chosen Chapman Property and in particular our agent Sam Kolatchew.

Sam made our experience totally stress free.  It was a pleasure to do business with Sam who was extremely professional during the sale process.

As this was the sale of a long term family home, we appreciated Sam's thoughtfulness and advice.  We would have no hesitation in recomending Sam or working with him in the future.

Pam Baker and Neville James

 
Sam Kolatchew

Sam was realistic, open, honest and kept his emotions calm and intact throughout all dealings.  Very good listener and was open to criticism if there was any minor concerns or observations.  Very good representative of your organisation.

Yianni Carathanassis

 
Sam Kolatchew

Sam has been great though the sale of both properties.  Straight talking and always contactable.  I would be more than happy to deal with him in the future.

Lee Amstrong

 
Sam Kolatchew

We would just like to say thank you to Sam and the staff at Chapman Property for an overall great experience during the sale of our house in Mayfield. Not only were we impressed with Sam's marketing material and the sale price of my home, but also his personable approach to us and potential purchasers. His consistent communication (and great sense of humour!) reassured us that we had chosen the right Agent for the job. We have already recommended Sam to friends and family and will continue to do so in the future.

Keith & Bernice Johnston

 
Sam Kolatchew

Dear Sam,
Thanks so much for helping me sell my property in Merewether. The price achieved exceeded my expectations. Your excellent communication throughout the sale gave me peace of mind and confirmation that it was well worth the investment to list my property with you. I will definitely be recommending you to my friends and family and wish you all the best for your future in Real Estate.

Kind Regards,
Sue Pritchard

 
Sam Kolatchew

To whom it may concern,
Mr Kolatchew was instrumental in the sale of my property at Tighes Hill. Sam's professionalism was evident from the first meeting held at the property to discuss how best to achieve a solid outcome. Sam's documentation, attention to detail and willingness to feedback information throughout the process was first class. Sam conducted open house inspections, followed up potential purchasers and developed working relationships with potential bidders. On Auction day Sam was a calming influence, adhered to the agreed strategy and managed the bidders. I take this opportunity to wish him well in his career.

Mark Northam

 
MIck Phillips

We couldn't have asked for better service than what Mick provided us.  He kept us informed of every fine detail during the selling process with regular updates, following through with commitments, being supportive of our requests (we asked a lot and were not let down) really eased the burden of selling our family hoime.  We were also very happy with the Auction results!  Without hesitation we will be recommending him to any family and friends looking for an agent in the Newcastle Region.

Jodie and Robert Brooks

 
Sam Kolatchew

After previously listing with another pushy Agent, we decided to take our property off the market. When we re-listed with Sam Kolatchew from Chapman Property we were pleasantly surprised by his professional and “non-pushy” manner. The advertising material used by Chapman Property to market our property was impressive and the presentation professional. We were very happy with the price achieved and will most definitely be recommending Sam to our friends and family. Thanks again Sam. We are two extremely happy clients!

 

Chris and Peter Draxler

 
Mick Phillips

Mick's exceptional level of professionalism and service was something we could not have reasonably expected from Mick or any other real estate agent for that matter.  Mick's tenacity, honesty and professionalism, we believe was the x-factor in selling both our properties.  In all the dealings we have had in buying and selling real estate, the service provided by Mick Philips was second to none and we would have no hesitation in recommending Mick to any one who is looking to buy or sell property.

Paul & Justine Toohey

 
Carly Collister

I would like to thank you and Colin Chapman for the last 4-5 years for all your assistance. I would have to say that out of all the experiences that I have had with real estate agents whilst in the renting market, Colin Chapman has by far been the best & most helpful team of people to deal with.  Not only have you guys been pleasant to deal with, but also in emergency situations, (ie; our laundry flooding when the water main broke) and maintenance of the property (smoke alarms, gutter cleaning, replacing fences etc), your team has always been on the ball.

 

Thanks again and if there is anything that you wish to go over, please don't hesitate to email me or contact.

 

Sheena McDonnell

 
Carly Collister

Carly Collister has been the best agent I have ever known, not even the ones in Malaysia were like you. You were easy to discuss any matter with and you are humble and kind & I appreciate that. Thank you very much.

Justina

 
Sam Kolatchew

Dear Sam, 

Thanks so much for all your efforts in helping us “sell our house” and making it such a wonderful experience to deal with yourself. Your professionalism and manner are impeccable. Thanks so much again,

The Coopers

 
Sam Kolatchew

We would like to thank the staff at Chapman Property for their professional approach to the sales program that we jointly developed and executed.

A special mention of Sam Kolatchew, Sam has managed this sale and provided a high level of professional service at all times. From our initial contact, to the planning and execution of the sales strategy which suited our needs.

We would not hesitate in recommending Chapman Property, Newcastle to others. A job well done, with a great result of $515k, $5k more than our target price.

Kind Regards,

Chris Allen

 
Sam Kolatchew

Hi Sam,

I would like to thank you for your efforts in the sale of Mum's unit. It has been an emotional and difficult time but your guidance and enthusiasm throughout this process has been great.

Regards,

Angela Johnston

 
Karen Gudelj

Dear Karen ,

This is to say how impressed I was at the exceptional sales service you provided around our enquiry of the property at 9 Ganney Rd , Wallsend.

My initial contact was through a couple of phone calls and as the Sales Person in charge of the property was away for the week, I was contacted by you, who immediately tried to accommodate our slightly unrealistic request of can we see it NOW lol.

You were able to give us a very truthful and positive , balanced profile of the property and organised a viewing for us the next day.

At the viewing you were so thorough, I couldn't help but be impressed.  Brochure's, Pest and Building printed out for me and explained openly and fairly. Market appraisal for the potential of the property, all of the property presented to us in a non-pushy, but professional manner.

I also liked the Chapman way of dealing with offers which is such a great way to run the business. Great for the buyers and for the seller.

What I also liked was the way you explained the offer system and how it worked it was clear and made sense.

We decided that , that particular property was not the one for us and I didn't think I would hear from you until when the offers were being submitted, then you called to follow-up the next day. Good sales service!

After our discussion you then found out what we are looking for and then immediately set about to fulfil our needs. We have driven by the house you mentioned we are extremely interested would love to look through it immediately lol ,well as soon as possible. We have started to get our finances ready.

Could you please forward this on to your sales manager and thank you for being so great at your job.

Best wishes for the future

Kind Regards

Mandy

 
Mick Phillips

Mick,

Just wanted to say thanks for all of your work with the sale of our house at Park Avenue Kotara. You got us a great result and made it relatively stress free experience.

 

Thanks again,

Jackie and Daniel Moran

 

 
Karen Gudelj

Hi Karen,

I just wanted to thank you again for all of your help so far with the process of selling our property. From the first email I received through to preparing our house for sale you have offered such an individual and personal approach that is second to none. You have been warm, approachable and honest throughout the process and have gone above and beyond to make this as easy as possible. I will be recommending you to everyone and am sure to be singing your praises long after the house has sold. I will definitely be contacting you for any future real estate needs.

Thank you!

Jody

 
Carly Collister

Good morning Carly

 

I have done all the touch up cleaning last night and will return the keys this morning.

 

You have been the best agent I have ever known , not even the ones in Malaysia were like you. You were easy to discuss any matter with and you are humble and kind & I appreciate that. Thank you very much and if you speak to the owner of 1/385 please convey my thanks to him for renting out that place to us and being attentive when we had the pest issue

 

Thank you

 

Cheers

Justina

 
Carly Collister

"I have had a few Rental Properties since moving to Australia but have found this most recent rental from Carly Collister at Chapman's  the easiest and and most straight forward of all.

During our Contract/Lease time we required two minor repairs and these were dealt with immediately by Carly, she has always returned my calls and is very professional at all times.

We needed to move out a little earlier than expected as we had purchased a property and she helped in every way she could to accommodate both us and the owners, she also kept us updated regularly.

The move was the smoothest to date, very clear expectations and everything carried out in a timely manner.

Would strongly recommend Carly as an agent to anyone looking for Professional and an uncomplicated move.

Thanks Carly"

Many Thanks
Regards,

Fiona O'Keeffe 

 
Chapman Property

Hi David

 

Further to my phone call earlier I would like to confirm my appreciation for the manner in which Chapman Property has looked after my property dealings in recent years.

I originally purchased an investment unit in the Nova West complex - my first venture into an investment property.

That purchase was through Chapman, as was the subsequent sale some years later. Your property management section also done an excellent job of handling the tenancy arrangements.

About 5 years ago I purchased, off the plan, a unit in the Harbour Pier complex on Wharf Road. That purchase was through another agent who wanted to look after the tenancy.

I declined their offer, preferring to continue using the Chapman organisation as we were extremely pleased with the service received for Nova West.

I recently sold the Harbour Pier unit, again choosing Chapman to look after that for us.

Sam Kolatchew handled the sale in an extremely professional and friendly manner and achieved an excellent sale price in a relatively short time. My wife and I were overseas for 5 weeks after listing the unit but Sam always kept us up to date and well informed about everything.

Kirsten done an excellent job of looking after the tenancy arrangements and was always an absolute pleasure to deal with. We felt that she looked after the unit as if it was her own.

The unit looked as good when it sold as it did 5 years ago when new.

If I enter the real estate market again, my first call will be to Chapman Property for the professional and friendly service.

I have copied Kirsten and Sam with this email - I'm sure that you know you have two excellent members of you staff.

Thanks again to all at Chapman.

 

Regards

John McDean

 
Belinda Towers

By the way Belinda, I'd like to thank you, and all the crew at Chapman's, for managing our property so professionally.  Suzanne and I have been totally impressed by the way you approach property management.  I'm very happy with my decision to leave it in your hands.

 

Regards

 

Paul Warwick

 

 
Clare Carney

 

Clare

Thank you and David for this invitation and apologies that Suzanne and I can't make it, in my case due to a work commitment.

We value very much our relationship with Chapman Property and putting it simply we would not trust the management of our assets to any one else. The service is excellent, professional, personal and very savvy.

Congratulations on the new office fit out and we hope that the evening is a huge success!

Best wishes
Jennifer and Suzanne

 
Karen Gudelj

Hi Karen,

I just wanted to thank you again for all of your help so far with the process of selling our property. From the first email I received through to preparing our house for sale you have offered such an individual and personal approach that is second to none. You have been warm, approachable and honest throughout the process and have gone above and beyond to make this as easy as possible. I will be recommending you to everyone and am sure to be singing your praises long after the house has sold. I will definitely be contacting you for any future real estate needs.

Thank you!

Jody

 
Carly Collister

Carly Collister, of Chapman's, has been my rental property manager for a number of years. Over this time Carly has consistently  proven herself to be the most professional, courteous and customer focussed property manager I have ever dealt with in over 25 years of being a landlord with multiple rental properties.

Her thorough  knowledge, communication skills, attention to detail and timely response to all matters, whether maintenance or otherwise, I have found to be second to none. Rents are paid on time, maintenance is dealt with promptly, efficiently and cost effectively. Inspections are undertaken on time and reported in writing making the whole process of investment property ownership stress free and seamless for me. It is gratifying to know that such major assets as investment properties are  in such good hands. Carly obviously has great skills when selecting suitable tenants for rental properties as I have always found my tenants to be of the highest calibre and long term at that- very pleasing!

Carly's  lovely, bright and  caring personality makes her a delight to interact with and I have no doubt that tenants are equally as impressed with Carly's professionalism, attitude and application as I am.

Carly is very much appreciated as my property manager and I would have no hesitation in recommending her to any landlord requiring a professional and exceptional property manager.

Virginia Mace

20th  June 2014

 
Carly Collister

Carly Collister, of Chapman's, has been my rental property manager for a number of years. Over this time Carly has consistently  proven herself to be the most professional, courteous and customer focussed property manager I have ever dealt with in over 25 years of being a landlord with multiple rental properties.

Her thorough  knowledge, communication skills, attention to detail and timely response to all matters, whether maintenance or otherwise, I have found to be second to none. Rents are paid on time, maintenance is dealt with promptly, efficiently and cost effectively. Inspections are undertaken on time and reported in writing making the whole process of investment property ownership stress free and seamless for me. It is gratifying to know that such major assets as investment properties are  in such good hands. Carly obviously has great skills when selecting suitable tenants for rental properties as I have always found my tenants to be of the highest calibre and long term at that- very pleasing!

Carly's  lovely, bright and  caring personality makes her a delight to interact with and I have no doubt that tenants are equally as impressed with Carly's professionalism, attitude and application as I am.

Carly is very much appreciated as my property manager and I would have no hesitation in recommending her to any landlord requiring a professional and exceptional property manager.

Virginia Mace

20th  June 2014

 
Kylie Brown

This brief testimonial is written with the object of expressing our appreciation for the manner in which Chapman Property have managed the unit complex at 134 Union Street the Junction over the period of nine years.

In moments where positive direction has been required the readiness for these responsibilities has never been wanting. Your own observation and that of Tom Burgess has in moments of sensitivity being dealt with in a timely manner.

In conclusion may we draw attention to the incumbent Strata Manager namely Kylie Brown whose determination and drive is doing wonders in keeping matters under control and to a most satisfactory and professional standard. 

Rick Hamparsum

 
Graeme McGregor

Our Strata titled complex of 27 units in Nesca Parade the Hill has been managed by Colin Chapman Property over the past 25 years.  As an Executive member of the Owners Corporation I have always been impressed by the way our needs, concerns and finances have been handled in an efficient, friendly and professional manner.  During the past 6 years there have been many changes to Strata by laws which have required expert, understandable advice and guidance from Colin Chapman property to assist our Committee in making operational and financial decisions that affect the management of our seven and half million dollars of property.  I want to thank our Strata Manager Graeme McGregor who is approachable and communicates the right answers to our questions.  We look forward to our continuing association with the Management and Staff of Colin Chapman Property into the future.

 

Grahame Smith

Secretary, Owners Corporation

 
Kylie Brown

Kylie Brown
Chapman Strata Newcastle

As a Strata Unit Owner I have been involved with four different Strata Managers, each with their own particular expertise and management skills. But I would pay tribute for the particular qualities which Ms Brown has displayed in conducting the affairs of both the Strata Management and the Owners Association in which I am involved at present.

I have found her most diligent in all matters I have had occasion to refer for her attention. She has done so in most courteous yet efficient manner. When she has said she would follow up on a matter, she has done so promptly and reported back on the various options and with advice as to the best course of action. Always eager to be of service.

She has the ability to assess matters, and offer management with professional expertise which is sensible and sensitive to all parties concerned. There is a fairness and honesty which reveals
her integrity.

I have also observed her rapport with both professionals and trades, allowing prompt response
and reasonable quotes. She does visit the site and is observant to the matters that need attention.

She keeps the Strata Committee well informed in all important matters and is always readily available for consultation and advice.

I have no hesitation in recommending her services. I believe her to be an asset to Chapman
Strata enhancing their good name and reputation in this field.


Yours Faithfully,

Richard W Wrightson

Revd Richard Wrightson
Chairperson of both Strata and Owners Committees

 
Sam Kolatchew

Hi Sam

Just a quick note to say thanks for your help and guidance during the
preparation and selling of this property.

Your professionalism and knowledge of the market certainly was invaluable
in gaining a very good result for Steven and myself.

Best wishes and all the best in your future sales.

Many Thanks

Nita Hancock

 
Sarah Stubbs

It was just over a year ago I moved into the block of apartments in Adamstown where the strata plan is managed by Chapman Property. Soon after moving in I joined the executive committee and have had close contact with Chapman in an effort to make our block of units the best it can be for all living here.

 

Sarah, as well as the others employees I have had contact with have done a wonderful job. They are always quick yet professional to reply to any issues or questions I may have giving me the answers I seek. In matters of organising third parties to come to the units it always happens very quickly and without complications from Chapman or the contractors. If I ask something to get done I feel confident letting them look after it and feel safe in the knowledge it will not get forgotten. They are also very prompt in letting me and the rest of the committee know of anything that is happening with the complex or of any issues raised by other residents.

 

They are the kind of company that work so well that you hardly realise they are there looking after you until you are in need of them and then you are grateful you have someone so good to assist you with such an important thing as your home.

 

They are a delight to have as our strata managers and I would defiantly recommend them to anybody else that is looking for a company to do the same.

 

Adrian Stein.

 
Graeme McGregor

"As a strata management committee member for over ten years, I've found Chapman Strata to manage it's role competently. Issues are dealt with promptly, duty of care is taken with both property investors and resident owners in mind, always with courtesy.  

"Chapman Strata is big enough to be efficient yet small enough for provide personal service."

Cheers Juliet

 
Mick Phillips

It was his enthusiasm and energy that made us choose Mick over the other agents that are active in Carrington.  Mick’s marketing plan and recommendations on presentation enabled us to secure a price that was well above what we were aiming for.  We moved interstate during the selling campaign for our Carrington property and Mick managed everything while we were away.  Mick’s service exceeded our expectations and we would happily recommend him to friends and family thinking of selling in Carrington.   

 “Selling in Carrington?  You better talk to Mick”

 -Jenny & Neville Moyle

 
Haylee O'Keefe

Dear Haylee,

 I just wanted to say thank you for all that you have done over the time you have been our property manger. Nothing has ever been too much trouble and you have always gone the extra mile for us. Winston and I have had our rental properties managed by Chapman’s for over 8 years now and our experience has always been very positive. You have been the best though.

Thank you for your constant professionalism, reliability, enthusiasm and friendliness. It has made the whole experience very easy.

As I am sure you know by now, with the sale of our rental property at 101 Young Road in Lambton, we have decided not to go with Sam. We spoke to 6 agents in total and Sam was second on our list. Thank you for recommending him and communicating with him throughout this process. He too was incredibly professional.

 We have absolutely no hesitation in recommending you and have done so already to a couple of friends. If in the future we are able to again have property in Newcastle, we will be contacting you to look after it for us.

 If there is anything else we need to do, please let me know.

 All the best for the future and I hope we cross paths again.

 

Warmest regards,

 Kerri.

 

 

 
Karen Gudelj

Karen and the team at Chapman have sold two properties for me. I originally met with serval agents to decide whom was best to sell my first property. Karen won hands down, the enthusiasm and honesty was genuine and easy to see. The first property was in a good location and was a good price so it sold quite quickly. A few hiccups along the way which were dealt with by Karen and her team the right way and quickly so as to keep both the buyer and myself happy. The second property while it was a beautiful home and priced well, it was in a not so booming suburb. It did take time, but never once along the way did Karen give up, or tell me to drop the price dramatically to get a quick sale. Although dropping the price 20k would have made an easy sell and not meant much different for chapman Karen kept working and got the job done. Could not recommend Karen and the team at Chapman more.

 

Regards,

Blaise Walters

 
Property Management - Haylee Dykman

I wish to advise that I have had a property in Newcastle being managed by Chapman Real Estate for the past 28 years.

This came about as the result of me taking the bold step and leaving the coast and going west as part of my work.  Was this a good move, for work yes and for my financial interests yes also, Chapmans have provided support guidance security and direction over all of those years.

A little over 2 years ago I had the pleasure of being advised that Haylee was taking over the management of our property this was not long after we had conducted considerable renovations on the site to enhance the property and improve on our investment.

I am happy to say that our committment and the attention and dedication of Haylee complimented each other so well it was not funny.

I have never experienced a property manager with such didication and committment to the property and to the owners but also having empathy to the tenants and being a real negotiator, which this is all about, a need to keep every one happy and ensure that things are flowing.

I have nothing but praise for Haylee she is probably the best property manager that my wife and I have had and I can indicate that we own a number of properties in various locations and I wish that Haylee could manage them all.

Chapman's you have struck gold with this lady, dont let her go.

 Regards

 Sharon and Dale GOLLAN

 
Developed by Console Group  |  Privacy & Disclaimer Statement  |  Sitemap  |  Bookmarked Properties  |  Premium Tracker