Good Morning David,
My name is Elaine McCarron and I am writing to praise Strata Manager Allison Johnson for the recent assistance and support she has gave me during a very difficult time.
I won’t go into great detail but briefly , my property in Wangi that is managed by your company flooded whilst I was overseas . The property was due to settle in 5 days and the purchasers were not very understanding of the situation . They made things very difficult for me and caused a huge amount of unnecessary stress and anxiety .
Allison was wonderful she was empathetic and reassuring , took my 100 phone calls without hesitation and managed the claim through CHU. I don’t know how bad things would have been without her support .
I am sure you are already aware of her strong attributes but wanted to let you know first hand , and to say a very big thank you to Allison and your team.